How to write a customer Service Resume
Making a professional customer service profile or CV (Curriculum Vitae) is about highlighting your pertinent experiences and abilities. A well-written resume and a well-written cover letter, in addition to an impressive LinkedIn profile, could make a the difference in obtaining an interview. At Rockhampton Resume, we specialize in providing resume and CV writing services as well as cover letter writing and LinkedIn profile optimization to help one standout from your competition. In this article, we’ll go over how to describe customer service on a resume or CV. It will also highlight customer service skills on a CV or resume and offer tips on what to write about the skills of customer service.
How to describe the customer service in a resume or CV:
In describing your customer service experience, you should focus on specific job duties and responsibilities. Utilize action verbs such as "assisted," "resolved," or "responded," to describe your tasks. Also, be sure to include any pertinent metrics, such a customer satisfaction ratings, to demonstrate the impact you have made.
How can you demonstrate the skills of customer service on a CV or resume:
In addition to describing the experience you had, it is important to mention specific abilities relevant to customer service, including communicating and problem-solving skills. Include any relevant certificates or training like a customer service course or a certificate within a specific customer service software.
What should I write about customer services skills?
When writing about customer service skills, focus on the most crucial and pertinent skills to the job you’re applying for. For instance, if the job involves a lot of phone contact, make sure you highlight your previous experience and abilities in telephone customer service.
How do I write my experiences with my customers?
When writing about your customer service experience, you should use specific examples and measure your accomplishments. For example, instead of telling the reader that you "Helped customers with their questions," say "Assisted an average of 50 customers a day in their queries, resulting in a 90% satisfied rate."
Following these steps, you can create an excellent customer service resume CV, cover letter and LinkedIn profile that shows your relevant experiences and abilities, making you a strong potential candidate for roles in customer service. Be sure the need to check your resume, CV and cover letter prior to the submission and also think about asking for help from a professional Rockhampton Resume if you need assistance.
