How to describe customer service on a Resume
When you are applying for a customer service position, it’s crucial to include your experience and skills on your resume. A well-written resume will make a big difference in getting the job that you desire. At Rockhampton Resume, we specialize in offering resume writing services to ensure that you stand out your competition. In this post, we’ll go over tips on how to describe customer service in a resume.
- Use action verbs. When discussing your customer service experience include action verbs like "assisted," "resolved," or "responded." These verbs show how you’ve actively involved in the work of customer service and have seen results.
- Make sure to include specific job duties and responsibilities. Be clear when describing your service experience. Instead of declaring that you "worked in customer service,"" say "managed a team of customers service agents and handled customer complaints."
- Provide metrics: Include relevant measures such as satisfaction rates , to prove your impact. For example, "increased customer satisfaction by 15% by using effective method of problem-solving."
- Tailor your resume: Tailor your resume to fit the customer service job you’re applying for. Highlight the experience and skills that are most relevant to the job.
- Get professional assistance and proofread your resume: Proofread your resume before sending it out to ensure there are no errors. If you need help seek professional assistance by contacting Rockhampton Resume.
If you follow these guidelines, you can create your own customer service resume which effectively highlights your relevant work experience and abilities. Remember to adapt your resume to the specific position you’re applying to and make sure you proofread it prior to submitting it. Rockhampton Resume can also assist you in creating a successful resume that showcases your skills as well as your experience.
