How to Describe Customer Service on a Resume
When trying to get a customer service position, you must be sure to list your relevant expertise and experiences in your resume. A professionally written resume can make a big difference in getting the job you’re looking for. At Rockhampton Resume, we specialize in writing resumes to aid you in standing out from your competitors. In this article, we will provide tips on how to convey the level of customer service in your resume.
- Utilize action verbs when you are describing your customer experience include action verbs such as "assisted," "resolved," or "responded." These verbs show how you’ve actively involved in your work with customers and achieved outcomes.
- Be specific about your job duties and responsibilities. Be specific in describing your customer service experience. Instead of declaring that you "worked in customer service,"" write "managed a team of customers service agents and handled complaints from customers."
- Use metrics: Provide relevant measures such as satisfaction rates to demonstrate your contribution. For instance, "increased customer satisfaction by 15% with effective methods for problem solving."
- Customize your resume: tailor your resume to match the job you’re applying for. Include the relevant skills and experience that you have that will be most useful for the job.
- Ask for professional help and proofread Make sure you proofread your resume prior to sending it out to ensure it’s error-free. If you need help look into professional help from Rockhampton Resume.
Following these steps follow these suggestions to create a resume for customer service that effectively highlights your experience and capabilities. Make sure you make your resume specific to the job that you’re applying for and to proofread it before submitting it. Rockhampton Resume can also assist with the creation of a strong resume that highlights your abilities and expertise.
