How to present Customer Service on a resume
When applying for a customer service job, it’s essential to highlight your relevant qualifications and experience in your resume. A well-written resume will make the difference in getting the job you’ve been hoping for. Here at Rockhampton Resume, we specialize in writing resumes to ensure that you stand out your competitors. In this post, we’ll explain how to write about customer service on a resume.
- Utilize action verbs: When describing your customer service experience, use action verbs such as "assisted," "resolved," or "responded." These verbs show how you’ve actively involved in customer service and have achieved results.
- Make sure to include specific job duties and responsibilities. Be precise in your description of your customer service experience. Instead of declaring that you "worked in customer service,"" say "managed an entire team of customer service reps and handled complaints from customers."
- Use metrics: Provide relevant indicators such as satisfaction rates , to prove your impact. For example, "increased customer satisfaction by 15% using efficient method of problem-solving."
- Your resume should be tailored to your needs. your resume according to the customer service position that you’re applying for. Highlight the experience and skills that you have that will be most useful for the position.
- Check your resume for errors and seek help from a professional Check your resume for errors before submitting it to ensure that it is error-free. If you require assistance you can seek help from a professional with Rockhampton Resume.
If you follow these advices, you can create your resume for customer service that effectively highlights your relevant experience and abilities. Make sure to customize your resume for the specific job that you’re applying for and to proofread it before submitting it. Rockhampton Resume can also assist you in creating an effective resume that displays your capabilities and work experience.
